Sunday, April 11, 2010

How to restore the sent item mailbox in outlook

You need to download this exe file(MFCMAPI 32 bit executable - March 2010 (6.0.0.18)) from here:

http://mfcmapi.codeplex.com/releases/view/41828

Extra then install it.

Look for mailbox

Double click PR_ATTR_HIDDEN and uncheck the "Boolean" box and click OK -> set the value to false. If it's true then your sent item mailbox won't show.


Correct the registry value using the information from the following article from the Knowedge Base online to prevent future issues with any users moved to the impacted Back-End Exchange Server:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;311154 (http://support.microsoft.com/default.aspx?scid=kb;en-us;311154)

To immediately correct the problem for existing users, you can use the following steps using MFCMAPI.EXE:

Launch MFCMAPI and click OK to the first window.
Click Session, click Log On and Display Store Table.
Choose the Outlook profile for the mailbox and click OK, provide credentials if prompted.
Double click the Mailbox - and a new window will open.
Expand the Root Folder .
Expand Top Of Information Store.
Single click to select the impacted folder - for example Contacts.
In the detail window, note the value of the PR_ATTR_HIDDEN property (T or F - T means it is Hidden).
Double click PR_ATTR_HIDDEN and uncheck the "Boolean" box and click OK.
Close all MFCMAPI windows and log off Outlook and restart.

The Contacts (or other) folder will be visible and the shortcuts will now work.

Reference:
http://support.microsoft.com/kb/924226/en-us